To chat about an existing account please
use the chat button within WSB Online

Contact Us

Please contact us with any questions or concerns by calling Customer Support, sending us an email, or filling out the form below.

Call (800) 207-2525 or (617) 928-9000. The Customer Support Team is available:
Mon.- Wed. 8:30 to 4:00
Thursday 8:30 to 6:00
Friday 8:30 to 5:00
Saturday 8:30 to 12:30

or email us at:

IMPORTANT: E-mail is generally not a secure form of communication. Please do not include account number or social security information in this correspondence.


For more information on our services please complete the following:

Member FDIC | Member DIF | Equal Housing Lender

©2017 Watertown Savings Bank. All Rights Reserved. | Headquarters: 60 Main Street, Watertown, MA 02472 | tel: 800.207.2525