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Our Colleagues are our Most Valuable Assets

WSB employees celebrating the Bank's anniversary

Our skilled, dedicated, and friendly employees are at the core of what makes Watertown Savings Bank a successful mutual savings bank. Our employees truly care—they care about each other, our customers, and our communities.


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Electronic Banking/Call Center Manager
Full Time

We are looking for a detail-oriented and passionate customer contact leader to manage the Bank's digital banking (consumer and business) programs and for the day-to-day management of the Bank’s Customer Support Team. In this capacity, they will become the functional owner of the Banks Digital Strategy, which includes digital product delivery (online and mobile banking), product engagement, digital customer service, and digital security.
This highly enthusiastic individual will ensure customer expectations are met in an efficient and timely manner while striving for first call resolution to customer inquiries. This role will continually look for ways to optimize the customer's experience bank-wide.

Infinex Investment Executive
Full Time

Watertown Savings Bank is seeking an experienced Investment Executive that shares our passion for making a difference in our community. In partnership with Infinex Financial Group, this exciting opportunity provides our customers with investment and wealth management education services to help our customers identify, plan and reach their financial goals.

This position is responsible for assessing and fulfilling suitable investment and insurance products that satisfy customers’ financial needs and planning requirements. While new business development is a primary focus, an equally important aspect of the role is to effectively achieve and maintain a level of customer satisfaction that meets the Bank’s standards for the existing book of business.

The Infinex Investment Executive will work closely with the retail branches to promote Infinex Investments as a superior choice for financial planning products and services. Backed by the Infinex Investment platform, they will utilize their leading edge technology, marketing solutions and referral generation tools to support their business development efforts, consistent with the Bank's standards. The ideal candidate will have proven experience in customer relationship management and successful business development.

Operations Assistant Manager
Operations Department
Full Time

Watertown Savings Bank is looking for a highly-professional Operations Assistant Manager who will help lead the team. They will be responsible for maintaining a harmonious and productive work environment within the department. This individual will also be responsible for ensuring the completion of customer account processing in conformance with established Bank policies, goals, and objectives. They will also need to use their analytical skills and knowledge of our operating platform to assist with completing the department's daily work, identify process efficiencies and produce creative solutions while considering the overall customer experience. They will act as a subject matter expert and be a resource to the department and other areas of the Bank.

Loan Servicing Representative
Lending Department
Full Time

Watertown Savings Bank is seeking a professional Loan Servicing Representative who would be responsible for assisting in the daily operations of the residential and commercial loan servicing departments, including timely and accurate servicing of all customer loans, inquiries, requests for information, and complaints.

Teller (Full-Time, Part-Time)

Watertown Savings Bank is looking for individuals who enjoy working face to face with customers and bring a warm, friendly attitude every day. Successful candidates must have strong customer service and communication skills, and feel comfortable using a PC for transaction processing. Cash handling experience is preferred. Saturday mornings are required of all part time tellers. 


Watertown Savings Bank is an equal opportunity and affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  Click on the link to view an electronic version of the EEO is the Law poster.


Employee Benefits

Watertown Savings Bank offers programs and benefits that help our employees reach their short- and long-term financial goals, stay healthy, and continue to develop professionally through training programs. The following are some of the program and benefits Watertown Savings Bank offers its employees:

  • Competitive salary packages
  • Employer Funded Pension Plan
  • Medical, dental and vision insurance coverage
  • 401K Plan with employer matching contributions
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Paid time off benefits
  • Wellness Program events


Approximate number of WSB employees

13 Years

Average number of years of service by WSB employees

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