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Careers

Our Colleagues are our Most Valuable Assets

WSB employees celebrating the Bank's anniversary

Our skilled, dedicated, and friendly employees are at the core of what makes Watertown Savings Bank a successful mutual savings bank. Our employees truly care—they care about each other, our customers, and our communities.

Careers

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Electronic Banking/Call Center Manager
Operations
Full Time

We are looking for a detail-oriented and passionate customer contact leader to manage the Bank's digital banking (consumer and business) programs and for the day-to-day management of the Bank’s Customer Support Team. In this capacity, they will become the functional owner of the Banks Digital Strategy, which includes digital product delivery (online and mobile banking), product engagement, digital customer service, and digital security.
This highly enthusiastic individual will ensure customer expectations are met in an efficient and timely manner while striving for first call resolution to customer inquiries. This role will continually look for ways to optimize the customer's experience bank-wide.

Banking Operations Representative
Operations
Full Time

We are looking for a detail-oriented and passionate individual who will perform a variety of bank operations functions including reviewing all signature cards for new accounts, business online application preparation, review all online banking enrollments for fraudulent activity and verify daily card orders, customer name/address changes, checking & savings account file maintenance. In addition, this detail orientated individual will review all savings & checking rate changes and IRS regulatory reports related to Saving Bond redemptions.

This highly enthusiastic individual will ensure customer expectations are met in an efficient and timely manner while striving for first call resolution to customer inquiries. This role will continually look for ways to optimize the customer's experience bank-wide.

 

Watertown Savings Bank is an equal opportunity and affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  Click on the link to view an electronic version of the EEO is the Law poster.

 

Employee Benefits

Watertown Savings Bank offers programs and benefits that help our employees reach their short- and long-term financial goals, stay healthy, and continue to develop professionally through training programs. The following are some of the program and benefits Watertown Savings Bank offers its employees:

  • Competitive salary packages
  • Employer Funded Pension Plan
  • Medical, dental and vision insurance coverage
  • 401K Plan with employer matching contributions
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Paid time off benefits
  • Wellness Program events

135

Approximate number of WSB employees

13 Years

Average number of years of service by WSB employees

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