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We encourage you to adopt the following recommendations to ensure your business remains operational and prevents any security breaches.

How can you protect your business from Identity Theft?

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1. Protect computers and networks

Install security and antivirus software that protects against malware or malicious software. Also, use a firewall program to prevent unauthorized access. If you use a wireless (wi-fi) network, make sure it is secure, encrypted, and requires a strong password. 

2. Require strong authentication

Ensure that employees use strong user IDs and passwords when connecting to your network.

3. Control access to data and computers and create user accounts for each employee

Limit access or use of business computers to authorized individuals. Require each employee to have a separate user account and prevent sharing of accounts. Limit employee access to specific data systems they need to do their jobs.

4. Teach employees the basics

Establish security practices and create appropriate internet usage guidelines. Ensure that all employees know how to identify and report potential security incidents. 

5. Train employees to be careful where and how they connect to the Internet

Employees should not use public computers or public wireless connections to access your business network as those networks may not be secure.

6. Train employees about dangers of suspicious emails

Employees need to be suspicious of unsolicited emails asking them to click on a link, open an attachment, or provide account information. Taking such action may install malware on your network.

7. Patch software in a timely manner

Software vendors regularly provide patches or updates to correct security flaws. To expedite this, configure the software to install such updates automatically.

8. Make backup copies of important systems and data

Regularly backup the data from computers used by your business. Remember to use the same security measures as you would apply to the original. 

9. Pay close attention to your bank accounts and watch for unauthorized withdrawals

Be on the lookout for any unauthorized electronic transfers made from your business account. A common scam is an account takeover. Another targets businesses by forging payment requests for legitimate vendors and directing the funds to other accounts. Businesses are generally not covered by federal consumer protections against unauthorized electronic fund transfers. 

10. Don't forget about tablets and smartphones

If your employees connect their devices to your business's network, require them to password protect their devices, encrypt their data, and install security apps. 

11. Watch out for fraudulent transactions and bills

Scams can range from payments with a worthless check or a fake credit/debit card to fraudulent returns of merchandise. Be sure to report any irregularities immediately.

12. Educate yourself

To learn more about protecting your business, visit DHS's "Stop. Think. Connect." resources.

If you have any questions related to the security of your business accounts at Watertown Savings Bank, contact Customer Support at 617-928-9000.


Source: Federal Deposit Insurance Corporation (FDIC)

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