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Ways to Safeguard your Personal Information:

  1. Review your monthly loan and checking account statements and online banking transactions regularly
  2. Shred documents with your personal and financial information
  3. Do not reveal your personal information such as passwords, credit card or account numbers by email
  4. Beware of phishing phone calls or emails requesting your personal information
  5. Review your credit reports annually

Learn More About Identity Theft Prevention:

Identity theft can happen through email, when you are browsing online, by phone, or through payments by mail.

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Use WSB Tools to Monitor your Account:

  1. Enroll in Online Banking to manage your accounts and pay bills electronically
  2. Download the WSB Mobile Banking app to access your accounts on the go
  3. Sign up for real-time alerts about your account through WSB Online Banking or WSB Mobile Banking
  4. Use your WSB debit card, which comes with additional protections offered by Mastercard
  5. Add your WSB debit card to your phone's mobile wallet and use it when shopping

Are you concerned about Identity Theft?

Contact Watertown Savings Bank:
Visit one of our branch locations in Arlington, Belmont, Lexington, Waltham or Watertown or contact us and we will address your concerns.

Contact us immediately if you notice any unusual account activity.

Customer Service: 617.928.9000
Loan Servicing Department: 617.928.2399
Fraud Department: 617.928.2458

Report identity theft and get a recovery plan: 

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