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Ways to Safeguard your Personal Information:

  1. Review your monthly loan and checking account statements and online banking transactions regularly
  2. Shred documents with your personal and financial information
  3. Do not reveal your personal information such as passwords, credit card or account numbers by email
  4. Beware of phishing phone calls or emails requesting your personal information
  5. Review your credit reports annually

Are you concerned about Identity Theft?

Contact Watertown Savings Bank:
Visit one of our branch locations in Arlington, Belmont, Lexington, Waltham or Watertown or contact us and we will address your concerns.

Contact us immediately if you notice any unusual account activity.

Customer Service: 617.928.9000
Loan Servicing Department: 617.928.2399
Fraud Department: 617.928.2458


Learn More about Identity Theft:

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Have A Question?

This form is generally not a secure form of communication. Please do not include any account number or social security information in this correspondence. If you are a customer and would like to communicate through a secure form, then please log in to WSB Online.